My week started out a little bit crazy and derailed my creative flow for two days. You would think, after all this time in the world of sex, I’d remember that some companies won’t let you play in their sandbox the moment you mention sex they find offensive.
It happened to me a few days ago.
There I was, all excited about my new book release, using my snazzy MailChimp account to create a beautiful email. Less than fifteen minutes after I tried to send the email out, I received a notification from MailChimp. My account had been closed because I violated their Terms of Service and tried to promote something they deemed inappropriate.
Are you fucking kidding me??
According to their rules, they don’t allow several types of sexual content:
- Pornography or other sexually explicit Emails
- Escort and dating services
- Adult novelty items or references
First of all, that’s oddly specific. Second of all, I respect a company’s rules, and I recognize that I can’t be explicit in someone else’s space the way I am in my own. Anyone who’s received my newsletters knows the explicit stuff only occurs after you click a link.
If that wasn’t frustrating enough, they never dinged me for the several newsletters I’d already sent out. No, it was for an erotic romance novella. Really, guys? Erotic romance is now porn or an “adult novelty item?” Give me a freaking break. I think what triggered their system to flag my account was that I used the terms “BDSM” and “Erotic Romance” in the tweet I scheduled at the same time.
Yes, I emailed their compliance department for clarification. All I received in return was another link to the “Acceptable Use Policy.” Apparently (if I read between the lines) erotic authors aren’t welcome. Le sigh.
The Hunt for Adult Friendly Companies
Once I realized I had to find a new email provider, I did a search for sex-friendly/sex positive companies and found this article from MiKandi.com:
Your Guide to Sex Positive Online Companies Who Work with Sex/Tech Businesses
Guess which email provider is listed – and it’s the only one?? That’s right – MailChimp. Something must have changed since May 2015 when that article was published – and not in a good way.
I spent the better part of a day looking at Terms of Service and acceptable use policies for dozens of email providers. Don’t be surprised, many of them said they don’t allow “pornographic, illicit, or obscene” content. Since that’s up to an individual’s interpretation, there was no way to know if I was safe or not. I didn’t feel like signing up, importing everyone over, creating emails, and only finding out later that they deemed my content too explicit.
I narrowed it down to two possibilities: AWeber or Feedblitz. Both have free 30 day trials, but after that, the price difference was huge – $19 a month versus $10 a month. Yeah, I’m just a little baby blog trying to share kinky fuckery with the world and maybe sell a book or two. Feedblitz won based on cost and the fact that their TOS doesn’t mention anything about sex. Nothing at all.
And it got me thinking. That list from MiKandi.com is pretty good, but it was the only one I found after plenty of searching. Those of us who write about sex, sell products, write books, or just want a website need to know who’s friendly or not – who will let us play in their sandbox and share our consensual, legal sexual material.
So I’m starting a list. Give me a few days and it’ll have a permanent place on the website. Until then, I’ll start with who I know to be sex-friendly, and I hope you’ll share the companies you work with in the comments (or feel free to contact me directly). And if you run a sex-friendly business yourself, please let me know so I can add you to the list!
Adult Friendly/Sex Friendly Online Businesses
Web hosting
- HostGator (Full disclosure: This is an affiliate link. If you click on it and purchase service, I make a commission.)
Email Provider
Social Media
- Tumblr
- Twitter – Their ad/promotion services aren’t adult friendly but considering the amount of naked pictures I’ve seen in my feed, they clearly don’t limit accounts or content very often.
Website “Stuff”
- Etsy – I applaud them for sharing such detailed information about what they allow and what they don’t. Anyone who’s sold collars, cuffs, or floggers on Etsy knows they’re pretty liberal, as long as you play by their rules.
- Simply-Linked – Ever been to Masturbation Monday and seen the list of links? This is the service I use to let people share their posts, and the site hasn’t said a thing about my content in over a year of use.
Money “Stuff”
- PayPal – Some companies say PayPal isn’t a problem, but their Acceptable Use Policy keeps it very vague, only saying that “certain sexually oriented services or materials” are prohibited, without saying what that means. And, as always anything “obscene” is prohibited, too. I include it only because some people haven’t had any problems with them. Buyer beware.
- Patreon – Financial support of NSFW accounts is allowed, as long as those accounts are clearly marked.
I have no doubt there are more I can add – and I want to – with your help. Share the companies you’ve worked with as a writer, blogger, toy seller, crafter, whatever you do in the online space that involves sex. We need to support the businesses who support us. Sex is a multi-billion dollar industry. Companies don’t seem to mind making money off of sex as long as they don’t have to admit it (just ask Amazon that limits plenty of erotic books to the “adult zone” where it can’t be found easily). Well, let’s give our money and time to the people who don’t hide us in the corner, pretend we don’t exist, or apply a blanket policy of “obscene” or “pornographic” to anything they consider the wrong kind of sex.
Wow, MailChimp, really?! I’ve been using them for years and never had any problems… who knew they were so anti smut?
I have to agree with you that it makes no sense to include erotica as “adult novelty items or references.” Especially if you’re linking to a book that must be bought through Amazon or another affiliate in order to give you the goods. It’s not like you are sending them the book straight from your MailChimp account, after all!
I’ve used them in vanilla work, and love them. It was a no-brainer to me to use them for the kink/erotica side, too. And I thought the same thing – if the book is good enough that Amazon will let me publish it, and it’s a product through a third party vendor, what’s the problem? The vagueness of the “explicit, obscene, and porn” rule wins again.
I like how when things go wrong you find a way to not only fix it but help others. Sucks that they dumped you, but their loss.
Definitely their loss – I would have become a paying customer at some point.
And I’m a fixer. I don’t like having a problem with no resolution, lol. 🙂
Kayla Lord, You Are VERY Amazing! Nothing Stands In Your Way For Long! Way To Go!!
Thanks, Fred!
[…] any of you subscribed to my newsletter (which went through a bit of trauma this week), you’ve already heard, but for those who aren’t, guess what?!?! The third […]
Amazing suddenly to change what they will and will not allow.
I have heard of Etsy as my friend who sells floggers (hand made by him) uses Etsy to sell/advertise his stuff.
Well done you for finding out such a lot of information and being such a help by passing the info on to others.
When it comes to stuff like this, I always figure if I need the info, so do plenty of other people. 🙂
Excellent idea.
I am not sure paypal should be on the list though, they are notoriously unsex friendly. In particular if they deem you to be selling a sex related service such a used panties, they will not only close your account but when they do, all the money in your account becomes there money. Paypal is one you MIGHT get away with but if they change their mind, and they do, not only is your account gone but your money is too!
You could add Arvixe to the list of webhosts. I would not pimp that as being the best webhost but they are good option if you are on a tight budget and they are (currently) sex friendly.
The other thing to add is that companies change, often when their invested do. wordpress used to be fine with adult content until it got an injection of cash from some investors and that seemed to come with a ‘get rid of the sex’ proviso.
Other websites/social media to list are Reddit and Quora both of which are OK with adult content.
If I think of any more I will let you know
Mollyxxx
Creating a permanent page is on my list for the week, and I’ll definitely add your suggestions. I hesitated about PayPal because I’ve heard the same thing, and yet other businesses don’t seem to have a problem with them at all. I may remove them simply because (like WP and others) they make the rules up as they go along and there’s no way to know from one day to the next what they’ll allow and what they won’t.
This is a great resource, thank you so much.
One thing I’d like to add is that although Twitter is fairly adult friendly, it seems to have suspended accounts that have perceived nudity in their avatars.
I have heard the same thing. And I believe they filter some accounts from being found. That being said, with the number of porn that rolls through my newsfeed, they’re still relatively friendly. I wonder if they only suspend accounts that are reported? Hmmmm…inquiring minds want to know…
So here’s the thing about Paypal…
Unless they’ve recently changed their policies, technically they are not supposed to be used for adult stuff. They’ve closed down accounts of various porn stars (some of whom claim they never used their accounts for adult stuff, and I believe them), revoking the money that was in them as well http://america.aljazeera.com/articles/2014/4/30/adult-stars-paypalblockingpornprofessionaltransactions.html
They’ve done quite a bit of other shady stuff that I’m having trouble finding links for (damn it!), but most notably is the fella who was raising money for Katrina victims using his Paypal account, and Paypal locked the account and returned all the money to the donators without trying to contact the account owner and find out why his account was suddenly accumulating a lot of money. http://www.somethingawful.com/news/paypal-fiasco-summary/
I’ve never had a problem, but the account I use is in no way connected to me. I’ve never heard of other sex bloggers having a problem, either, but the potential is there. So! Yes, you can get away with using Paypal, but I’d suggest doing so with caution and trying to keep your account from being linked to your adult stuff.
And I had heard some of that myself, but in the list I found (published in May), several open and active adult companies were saying they used them. I would definitely caution anyone before using them – in the same way I would caution anyone about putting their content on a WordPress.com or Blogger site. They might be okay with you and your content – until they’re not, and there will be nothing you can do when that day comes.
Kayla, PayPal terminated my account and that of several friends. We are all Tantric educators and though we’re certainly explicit in our posts we don’t offer porn, at least according to our standards.
Somraj
I’ve heard of them doing that before which is why I’m paranoid about using them personally even though I have an account. There doesn’t seem to be any rhyme or reason to who they ban.
No poetry or music either. And as far as I can tell no recourse.
So I changed credit card processors.
I use Stripe for payment handling through my site (mostly). It seems to work well.
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